Nurse On Call

Family life’s full of small mishaps, bumps and bruises, flu and fevers. Asking a nurse for non-emergency medical advice is a smart way to put your mind at ease. As an Irish Life Health member you get 24 hours a day, 365 days a year, access to expert advice from a qualified nurse.

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Click here to view details on how Coronavirus is impacting this service.

This service is accessible from anywhere in the world and provides peace of mind with medical information and advice just a phone call away at any time of the day or night.

The service includes:

  • General medical advice and discussion on common medical problems
  • The opportunity to discuss symptoms and worries confidentially
  • Travel health information pre- and post-travel
  • Pre- and post-operative treatment advice
  • Advice and information on a range of lifestyle issues such as dietary information, sports injuries and sexual health
  • Medication information
  • Information and support through pregnancy

To access the service call 1850 94 66 44 or 0044 208 4817727.

Are you a new mum or mum-to-be?
Do you need help or advice during your pregnancy or following the birth of your baby?
Our Nurse-on-Call phone line gives you access to a qualified nurse, 24 hours a day, 365 days a year and can help with:

  • Pregnancy health advice, e.g. travel, diet, exercise
  • Coping with common pregnancy symptoms
  • Vaccinations during pregnancy
  • Infectious diseases affecting pregnancy
  • Potential miscarriage/ectopic pregnancy advice 
For any specialist issues, the nurse can also refer you to a midwife, Monday to Friday 9am-5pm.
Some of the issues the midwife can help you with include:
  • Advice on breastfeeding
  • Medication in pregnancy related queries
  • New born baby (up to 6 weeks) health advice
  • Information and advice on mental health in pregnancy and during the post-natal period
  • Advice on contraception following delivery 
How does it work?
  • Call the Nurse-On-Call line and discuss your maternity query with a qualified nurse
  • If the nurse feels it is required, a trained midwife may also call you back. Following the midwife telephone consultation you will receive a written report via email
If you are experiencing any of the following symptoms you should seek urgent medical attention from your doctor or nearest medical facility:
  • Bleeding or leaking fluid from the vagina
  • Severe nausea and vomiting
  • Unusual or severe abdominal or back pain
  • A persistent severe headache and visual disturbances
  • Decrease in baby’s activity level after 28 weeks of pregnancy
  • Contractions that occur before 37 weeks of pregnancy and happen every 10 minutes or more often
  • Thoughts of wanting to harm yourself or your baby 
If you have symptoms which require a physical examination then we’ll advise you to see your own GP. Service provided by Healix Medical Partnership LLP. The call back from midwives are available Monday to Friday 9am-5pm